Privacy Policy
Information We Collect
We collect personal and technical information through our website, order processing systems, and customer interactions. This includes:
a. Personal Information:
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Full Name
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Email Address
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Shipping and Billing Address
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Telephone Number
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Payment Information (via secure third-party processors)
b. Technical Information:
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IP Address
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Browser and Device Type
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Access Times and Page Views
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Cookies and Similar Tracking Technologies
Purpose of Data Collection
We use the information collected for the following purposes:
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To process and fulfill your orders
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To manage and improve customer service and communications
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To send transactional and promotional emails (with your consent)
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To comply with legal and regulatory obligations
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To improve our website’s functionality and security
Consent and Control
By using our website or submitting your personal information, you consent to the collection and use of your data as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
You can opt-out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
Disclosure of Information
We do not sell or rent your personal information. We may share your data only with:
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Service Providers: Payment processors, shipping couriers, email platforms
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Legal Authorities: When required by law or to protect our legal rights
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Business Transfers: In the event of a merger, acquisition, or asset sale
All third-party service providers are bound by confidentiality obligations and use your data only to perform the agreed services.
Data Security
We implement physical, administrative, and technological measures to protect your personal data against unauthorized access, use, or disclosure. While we follow best practices, no method of transmission or storage is completely secure.
International Users
If you are accessing our website from outside Canada, please note that your information may be processed and stored in Canada and other countries. By using our services, you consent to this transfer.
Retention of Data
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.
Your Rights
Depending on your jurisdiction, you may have the right to:
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Access the personal information we hold about you
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Correct inaccurate or outdated information
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Request deletion of your personal data
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Withdraw consent where processing is based on consent
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Lodge a complaint with a privacy regulatory authority
To exercise these rights, contact us using the information below.
Cookies and Tracking Technologies
Our website uses cookies to improve user experience, store preferences, and analyze site traffic. You can disable cookies through your browser settings, though certain site features may not function properly without them.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our website after such changes indicates your acceptance of the revised policy.
Contact Us
If you have questions, requests, or concerns related to this Privacy Policy, please contact us at:
Vettrix Supplies Inc.
107-4053 Meadowbrook Dr.,
London, ON N6L 1E8,
Canada
Phone: +1-877-663-4405
Email: info@vettrixsupplies.com